Covid-19 Policy

We understand that during this time you may have questions or would like more information on our Covid-19 Policy.   Please be rest assured that we will always follow the advice from the relevant authorities with regards to future holidays.  This means that you can still book future ski holidays knowing that your booking is secure.   We refunded in full 100% of clients that were affected by the lockdown during both the 2019/20 and the 2020/21 season.

In the meantime here is our Covid-19 Policy which forms part of our terms and conditions:  This applies on all bookings for 2021 and 2022 seasons.

1.   If travel advice from your own country is issued/changed up to 48 hours before arrival to  “non-essential travel”  due to COVID-19,  we will Guarantee a full refund.

2.  All bookings will be fully refundable should the Andorran government close the borders due to COVID – 19.  or your accommodation or the resort is closed.   This includes all services booked which include Accommodation,  Airport Transfers,  Ski Passes,  Ski & Snowboard equipment,  Ski & Snowboard School.   This includes up to 6pm on the day before your arrival date.

3.  All refunds will be made within 48 hours

We hope the above policies give you the confidence to book with complete peace of mind and if you have any questions, please feel free to email us direct on or call on (0034) 635 377 557

*Please note some services may differ if social distancing measures are still in force (i.e buffet in restaurants, wellness centres, bar areas)

**No refund is due if Government advice changes during your stay.


Updated Regulations for Winter 2021/22. – these are constantly changing so we ask that you double check the latest links below which will give you the most up to date information.

The rules that apply from Friday January 14 2022 for travel between the UK and France are as follows :

Unvaccinated travelers from the United Kingdom must continue to register, before their departure, on the digital passenger eOS platform, allowing in particular to enter the address of their stay in France.

They must, on their arrival in France, observe a strict quarantine period of 10 days at this place; this quarantine will be controlled by the security forces.

Moreover, vaccinated travelers no longer have to prove a compelling reason for leaving French territory for the United Kingdom. Travel by unvaccinated travelers is authorized provided they can justify an overriding reason valid for “red” countries. In all cases, travelers wishing to travel to the United Kingdom are advised to inquire before their departure about the conditions of entry into their country of destination.


Useful links

Irish Government latest travel advice –

UK Government latest travel advice –

UK Government France Covid entry rules and latest travel advice –

UK Government Spain Covid Entry rules and latest travel advice –